Felmoor Country Park - Morpeth

Brilliant place, food outstandingFood: 5/5 Service: 5/5 Atmosphere: 5/5 …More

Just returned from a weekend break in Hazel oaks , the lodge and location was lovely , on arrival the lodge it was so hot and we couldn’t fathom out the heating as it was too hot (we did in the end rang site manager twice and left voicemails , still waiting for a reply , no communication whatsoever , if it wasn’t for the hot tub lady Mel we would have been lost , she helped us no end , what a lovely girl she was and a breath of fresh air an absolute star , we had a few minor issues , the kitchen draw fell apart repeatedly,, stains on the living room carpet , cobwebs on light fittings, crisps and smarties under chair cushions , confetti behind the sofa, dirty radiators in bathrooms, greasy oven and extractor , dirty kitchen blind onion skins in fridge (this was obviously down to your cleaners we spent the first night cleaning ,the bedding and towels were so clean and beds so comfortable , just a pity about the issues we had and couldn’t contact Andrew to report the kitchen draw (I’ve noticed in other reviews it’s been broken a while it’s just a pity there was a lack of communication when we had a problem , we took our 87 year old mother who’s-in I’ll health ,for a relaxing break , shame the first night was stressful for us I’ve emailed and text the owner about this but both have been ignored would of liked to return but as ive had no feedback I will be looking at other lodges ,shame about the cleaning issues because it spoiled an otherwise lovely break , now awaiting my £100 deposit

Very busy ģood foodFood: 5/5 Service: 4/5 Atmosphere: 4/5 …More

Very nice bar. lovely and warm on a very windy day. Food was lovely and the staff were very friendly and helpful Food: 4/5 Service: 5/5 Atmosphere: 5/5 …More

Lovely site and lovely peacefully break for my 40th Birthday. I booked 3 lodges and still waiting for my deposits back nearly a month down the line constantly emailing they expect it up front so they should give u it straight back after your stay will be taken it further if I've hers nothing by end of week...