Buffalo Wild Wings - Morganton

When we arrived the place had many dirty tables. The waitress took our drink order and we waited 15 minutes for our beverages. We saw them waiting at the bar dying.. It was 7pm so the place was basically empty. She brought out our drinks and they were not what we ordered. Our food came and again it was not what we ordered. But we ate because we were starving. Sorry but I love bdubbs, but this one is desperately needing a manager. If I could give it a 1/2 star, I would.

Honestly, I'd completely lost all faith in B Dubs. Every location I went to seemed to have terrible service and the food just wasn't good. This one was different. Even on a Tuesday wing night my wings were extra crispy just like I asked for, perfectly sauced without drowning them, and just tasted fresh. We will absolutely be back.

The “pulled chicken” on the Cobb salad comes from a can (which if you’ve ever eaten has a very distinct and not great flavor). The guacamole is not actually made in the restaurant. The sauce on the parmesan garlic wings is some overly processed bottled stuff that did not take like Parmesan or garlic (nor were either of those ingredients visible). We definitely won’t be eating here again. The waitress was incredibly nice though.

Service is great…food, not so much. Soft taco is salty bbq teriyaki wings were tough to chew. Are the wings frozen just coated in jar sauce? The kids hamburger was good! French fries were good. So, all three adults were bummed it wasn’t better.

We ordered an appetizer, but despite our food taking nearly half an hour, it arrived on the same tray as our main courses. When we asked to forgo the appetizer, the staff informed us that they serve food as soon as it's ready and that it wasn’t their fault they came out together. (By the way, our appetizer was chips with queso—I'm not sure why it took as long as the entrees.) Our drinks were never refilled, and I had to request a box from a different waitress since ours was nowhere to be found. Overall, the food was decent, but the service was disappointing, and we usually have a lot of patience given our background in the industry. I just wish the waitress had been a bit more respectful instead of combative.