Starbucks - Montvale

I ordered a white chocolate mocha latte, and I was given hot chocolate with whipped cream. Now I have to survive the rest of my day with no caffeine. I normally come here for hot tea which they make me well, but will never be ordering coffee at this location again

Horrible service, the employees there needs to be retrained and understand that customer service MATTERS!!!

Spacious and clean with numerous seating area. They also have a patio during warmer months. Ample parking area but can be busy since it is shared with numerous

I have come to this location many times. Each time the employees have such a nasty or rude demeanor. Also they definitely water down their refreshers. Never taste like it should. I ordered two drinks and asked for a tray to carry them and my additional pastries to my car. I asked the barista for a tray and was pointed to a corner shelf to get my own tray as she walked away from me .I would have much preferred customer service like other Starbucks where they put the drinks in the tray for you. Btw Starbucks it is not always obvious someone’s disabilities and the attitudes and demeanor of the staff need serious work at this location. I must say there were times I felt it was a racial bias towards me however based on the other reviews here it is clear they are horrible with customer service and handcrafted products.

Always enjoy this place. They are all friendly to the customers, and the coffee they brew is always superb!