Courtyard By Marriott Montvale

For the most part, we had the usual, pleasurable, Marriott experience. However, their remote for the TV was replaced 3x and still not working properly. Also, the coffee station could have been stocked better. On the bright side, the bathroom and bed were excellent, and we enjoyed having the sofa in the room (very comfortable).

Excellent location excellent staff big shout out to Michael at the front desk. Customer service he went above and beyond. Matt the hotel porter, such a nice guy. Fabian from Fire and Oak again the customer service was excellent. Thank you all.

From the trash bag hanging from the window upon arrival to the filthy PTAC unit. #marriott cleanliness and service you can control, this alone would fail a QARooms: 1/5

I had a good stay here. Check-in was fast and friendly. Rooms were clean and comfortable, I slept great. Subtracting one point because charging for parking at a suburban hotel is kind of scummy, especially since it was difficult to even find a space. Still, I would stay here again.

Was charged $100 fee AFTER i left. Incidentals for what? I do not smoke in the room and did not leave a mess? i even left a tip for the cleaning staff.UPDATED EDIT: Your response is inaccurate. I have the bank records to show the withdrawal was after my check out. Please contact me directly and i will show you the proof i have. Check you records, i have mine.