Ottavio - Montréal

Bad service. we were 16 people who reserved 3 weeks in advance for a birthday. we asked if we could eat our own cake at the restaurant, they said yes. we get there, they tell us we can’t eat our cake. we say it’s okay and plan around it. we were a table of 400-500$ who all payed at least 15% tip (apart from one person). then, we asked until what time we can stay, and a server tells us 10:30-11:00 p.m. we stay until that time. we pay, we leave, and we end up eating the cake on the hood of a car in the cold since none of us had a place to go to that can take 16 people. a waitress comes out of the restaurant to yell at us that we haven’t tipped enough, that we are bothering her, and that we were overall not good clients. all this only because we are young students, shame on the staff here.

Really nice restaurant with nice ambiance and good staff. The food was

Great variety of pizzas and pastas that caters to everyone. Also nice that you can bring your own alcoholic beverages. The atmosphere can get pretty loud and busy at times especially on the weekends so best to make a reservation.

I remember going there 15 yrs ago with my best friend and after all this time, i would still recommend it if you are looking for a nice restaurant. The staff was friendly we had good service

Water refills came 1 hour later, very humid in the corner no air conditioning where we were in the back, waitress asked us if we wanted cheese with our meal yet they add an extra 5$ on each plate for the extra cheese. No mention whatsoever, they didn’t warn us which wasn’t fair.. the service was no good. The pizza the dough was raw wasn’t fully cooked. This is not acceptable, we couldn’t even notify the waitress, she only came at the end to ask if we wanted coffee dessert.