Chez Fany - Montignac

The food was ok but we ordered a kid menu, well done beef with pommes frites. We got a full porsion and beef medium done. The beef was like chewing gum. We told the waiter and he apoligized for it. When we should pay we had to pay full prize for the beef, so we payed more for the kid menu than for two porsions with saøad for adult.

Having decided upon Chez Fany for lunch in Montignac(unfortunately before reading any previous reviews), we were seated at a pleasant table on the edge of the seating area, which having a toddler and another child, suited us fine. 5-10 mins later a waiter offered us menus. At least 10 mins later he returned and took our orders, which on a busy lunchtime we accepted as run of the mill. We were then sat there for 30 mins without any drinks never mind food, anyone with children will understand that by this point patience was starting to wear thin especially in the heat. Upon going inside the restaurant to enquire where our drinks were and how long food would take I tried to speak to the waiter and waitress. Their attitude was immediately confrontational and the waitress said "no" followed by "another restaurant." She repeated this a couple if times in a very curt way and was obviously telling us to go elsewhere. I was taken aback considering i was holding a one year old child and was merely wanting to find out when we would receive our drinks and meal. Not an unreasonable request. I suspect that considering it was getting close to their closing time of 2pm they had no intention of serving us. I am only speculating on this though. There's no way I would recommend this restaurant.

Terrible, truck stop-like, dry, rubbery food and THE absolute rudest waitress I've ever encountered (Sunday, 9 April 2017, in case the owner or manager is reading this, which I hope s/he is). Seriously, this is the worst dining experience we've had in years. And we live in France and travel a lot, so this wasn't some cultural misunderstanding - just monumentally bad food and worse service. Avoid like the plague!!!

We have visited Chez Fany twice this summer, in June and September. On both visits we were able to eat outside on the terrace and without a booking. There are menus to suit all tastes and pockets and the meals are always excellent and generous. There is generally a dish of the day as well. Wine is available by the bottle, carafe or glass and the Bergerac carafe was very enjoyable. Fany and her colleague are pleasant, helpful and will take time to explain where they can especially if the customer is polite and patient. We can recommend it and look forward to going back next year.

Shocking staff behaviour, never been treated like that in a restaurant before. What a shame that such a beautiful place like Montignac was spoilt by this restaurant.