Smashburger - Montclair

I had a little mix-up with my lunch order today. A slight miscommunication on my end led to my meal being completely wrong. However, I decided to reach out to the store, and both the cashier and the manager were incredibly understanding and helpful in resolving the issue. While great food is important, exceptional customer service truly makes a difference. Thank you for your support—I'll definitely be coming back!

We visited this location after receiving some coupons in the mail. At first, I wasn't very impressed; there were some holes in the walls and the lids for the fountain drink cups were not clean, which raised some concerns. However, the food turned out to be quite good. My husband and I ordered entrees, while our child opted for a kids' meal. Surprisingly, her burger was the same size as ours, and we all left feeling satisfied. A note to management: please address the random holes in the walls and improve the cleanliness of your establishment.

I had a fantastic experience at this restaurant. The atmosphere was amazing, and the food was delicious. The waitstaff were incredibly welcoming. I'm really glad we decided to check out this place.

Pretty good. Wish covid rules didn’t stop inside eating. Still tasted good on the sidewalk in 35 degree weather.

One of my main spots to grab something to eat. convenient location, clean, and fantastic customer service. 5 stars!