Panda Express - Monroe

I stopped to order a quick dinner. I order a plate with Teriyaki chicken, beef and broccoli and chow my noodles. My bed with Broccoli should have been called Broccoli. Not even a piece of beef. The food tasted like it was a while. Spring rolls and chow my noodles were so dried and tasteless. Very disappointed.

Worst service ever! Attempted to place an order inside the restaurant. They were out of the entree item I wanted so we would need to wait. In the meantime, attempted to place husbands order- told to wait again to make sure it?s fresh and hot. Once the entree I wanted was ready, they no longer had the item my husband wanted as the staff running the drive thru were filling up cartons for those who arrived after us. When the person waiting on us attempted to reallocate from a waiting drive thru order, he was told they take priority. When he asked if that?s the case when we?ve been waiting, he was rudely told again we were not the priority! This is the second time something like this has happened to us and no resolution was offered either time. If you enjoy waiting while everyone else is a priority and ultimately leaving empty handed, visit this establishment! What a great customer service experience McDonalds provided following this!

Being a commercial truck driver, unable to go thru the order drive thru, was turned away after explaining the walk to the window. Still denied service, and the lobby was closed due to under staffing, I had to squeeze my truck and trailer into the in necessary drive thru.. When asked to speak to the Supervisor over her, She?s on vacation!!!! Thanks for the extra donation of customer service not available!!!

The manager was incredibly rude when discussing payment issues with customers. It's shocking that such an unprofessional individual was hired. I witnessed her laughing and enjoying herself even after a customer returned with the wrong change. This manager desperately needs training on customer service and how to handle situations without being disrespectful. I will be contacting corporate about this incident. Date: September 2, at 4:00 PM.

It wasn't great, but it could have been much worse. Overall, it's not too bad for fast food, as long as they don't mess up your order.