Island Coffee House - Monroe County

Would give this place zero stars if I could. Rudest experience we have ever had at a restaurant. Went with my sister to get ice cream for our children and the staff behind the counter were clearly disgusted by the children being inside the establishment. We made the kids go outside to wait once they selected the ice cream they wanted The older gentleman was incredibly rude to our mother. She ordered a side of chocolate for her ice cream and he told her no. My pregnant sister was told she needed to move to the other side of the counter but then the lady behind the counter got mad at her for standing where the older man told her to stand. They weren’t busy so we just couldn’t understand why they were so clearly bothered/angry to have to wait on us. We have never been treated so rudely before and we will never go back here. Save yourself and just let the kids pick out ice cream at the Winn Dixie before setting foot in here!

-1 Star. My family and I live in Sugarloaf and decided to drive up and get some ice cream. Never made it to the ice cream, was kicked out by the fragile, white haired man because, according to him, he didn’t like the way I looked at him after he was rude to my wife. Save your time and money and go to Murray’s Market.

I wish there was a zero rate so that I can give to this store…. We dropped by the shop, were treated very unfriendly. My friend put the order already and went to washroom. When he came back and wanted to pay for the coffee, he was asked to line up. And when I asked about the difference between two coffees, he said I already explained to your friend. And he asked me to move out of the line … The Worst. Ever!

Wow, absolutely HORRIBLE experience. On our way back from from Key West we needed a quick coffee and something to eat. As we pulled in, we noticed the lot was empty but still decided to get off and check it out. My husband was holding the door open for his family when the old man started yelling and screaming like a maniac to close the door. Other employees looked miserable and we walked right out. Very bad experience! Save your money and invest in other nearby places. keep driving unless you don't mind being disrespected just to eat... not worth it.

This miserable old man just threw my son and 3 year old and 5 year old grandkids out of the shop where they went to purchase ice cream. His exact words were get the f*ck out of my store . Not sure why he is even in the customer service industry. Please don 't patronize this shop. It needs to be shut down before someone gets hurt.