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Contribuiți la feedbackI ordered coffee, but it arrived cold. I also got the potato soup, which was even colder than the coffee. The poor waitress kept apologizing. My friend ordered a bacon cheeseburger, but it didn’t even have any bacon on it. There were only about eight people in the restaurant at 2:45 in the afternoon. I used to enjoy Benihana, but there’s no excuse for the poor quality of food served here. Waiting 30 minutes for our meals is just unacceptable. I definitely will not be returning to this location. All I can say is, diners beware.
The service was excellent, and the appetizers were enjoyable. However, the main course fell short of expectations. The ribs seemed overcooked—almost boiled—and had an unappealing slimy texture. Their only flavor came from the glaze. On the positive side, the drinks were quite good. Overall, it was a decent experience, but it didn't meet the standards you'd anticipate at that price.
I had called in advance to see if my group could have seating given we were looking at a group of maybe 10 to 15 people. They accommodated my group and we only waited a few minutes while they arranged some tables for us in the outer area. The server wasfantastic and took care of my group like we were the only ones there (it was a busy Saturday night). Drinks were great,appetizers were great, and the food was awesome. Several team members hadn't been there and were very happy with the experience.We had a great time thanks to our server and the attentive staff.
The food was good, but our server was virtually nonexistent. I understand that they had a large table to attend to, which can be demanding, but we felt completely neglected. If our server was busy with such a big group, they should have had other servers assist them with their tables.
It's the only restaurant in town, so there's not much variety. We went for dinner, but they were out of many of the best dishes on the menu. I had to send back a simple salad twice because it was wilted and brown. Unfortunately, when you're hungry and this is your only option, there's not much you can do.
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