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Contribuiți la feedbackI am really concerned that when the driver delivered our order he complained about where we lived and told us that this restaurant will not deliver to us again. I am not sure why he was so rude to us. Very upset will not use this restaurant again.
We have used Chilli and Spice for many years and have seen a recent decline in the taste and quality of food. We ordered our usual takeout which could not be done on the terrible online service as certain dishes are missing and prices don't add up correctly and it adds extra 50p here and there so CHECK when using this service. We phoned our order through and were surprised at the new cost of our takeout. Once our order was delivered we were not given a paper copy of the receipt from the delivery driver, who said he was not allowed to give it to us and there should be one in the bag, there wasn't. Then we spotted our 12 burnt popadoms. We called up chilli and Spice and first queried the extra cost added to our bill. We were told that we had a delivery charge added! We had just spent over 90 pounds and they charged us for delivery! In all our years using chilli and Spice we have never been charged a fee as the paper menu stated that orders over 20 pound get free delivery. This is disgraceful. Not only were the popadoms burnt, but the food is bland and tasteless. We have used Chilli and Spice as loyal customers for many years but will not be using them ever again.
I've been going to this place for years. Great food, but the online ordering experience is like something from 1995. Sort it out, guys.
Worst curry. Cold. Chicken very dry, inedible. Tasted like it was Left by someone else. Veg samosas only consisted of potato. Called to complain and phone out down. Will never eat from there again
Lovely restaurant! really enjoyed nice food with family. we had takeaway but food was still top quality!! would definitely recommend :