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Contribuiți la feedbackI have been a longtime customer of Blue Cafe, but have not visited in a while due to lockdowns. I went there for lunch the other day to get some takeout and requested a specific dish. The lady working there was quite rude and unpleasant. We left without placing our order. They need to improve their service with so many new dining options in Leatherhead.
Best breakfast in Leatherhead, amazing food as always from blue cafe, lovely food, exceptional clean restaurant. Top ingredients, fantastic value, coffee always hot. Love this place , keep doing what your doing, I know you work so hard
The only positive aspect of this restaurant was the decor. My partner, daughter, and I went in for lunch, but were disappointed by the unfriendly service we received from the dark-haired lady behind the counter. She did not make eye contact while we were ordering and did not seem approachable. When our food arrived, my BLT on brown bread had freezing cold, undercooked bacon that was too slimy to eat. When my partner asked if it could be warmed up to make the bacon crispy, the lady rudely refused, insisting that's how they make it. Despite my partner's polite request, the lady continued to be dismissive and unhelpful. After reading other shocking reviews, it is clear that the owners of this restaurant have been in business for 14 years but continue to have unprofessional and disrespectful interactions with customers. This attitude towards customers is unacceptable and will eventually lead to the loss of business. It is important to never become complacent with success, as it can quickly turn away customers and tarnish the reputation of the establishment.
The couple who run this cafe are amazingly rude and (as I 've now heard from other people) noted for their rudeness. A polite request to turn down the volume of the muzak to make conversation easier was received with a blunt 'no ' from both of them. I complained about their rudeness and I was told not go there again and I 'm very happy to agree to this. Moreover, the coffee is almost undrinkable (more like warm milk) unless one pays for an extra 'shot '.
What a cracking place this is! Nice atmosphere, lovely food and drink and good waitress service. A good menu though I'd recommend the jacket potatoes. Lovely large fluffy potatoes and masses of fillings. Good teas and coffees but also licensed for alcoholic drinks. Excellent value jacket potatoes with small side salad £5.40 to eat in. Plenty of parking behind in the Mole Valley Council car park.
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