Hero Certified Burgers - Moffat

Was in the area and stopped by for Lunch. First time at this location was unsure of what to order. Bilal at the cash was very helpful with helping me make a decision and recommended their best items on the menu. Was very pleased with the service and had a nice conversation while I waited for my food. Definitely will be going back again soon.

The other day, I had grace serving me and she was really polite and kind. Anything I needed she was there helping with no attitude. At that time she was also sweeping the floor and she did a excellent job multitasking. 10/10

I recently dined at this burger restaurant again, and I was truly impressed by the hardworking staff who operate the store. From the moment I walked in, the dedication and passion of the team were evident. The service was exceptional, and the burgers were absolutely delicious. It's clear that the staff's commitment to delivering a fantastic dining experience shines through in every aspect of this restaurant. I highly recommend this place to anyone looking for not only great burgers but also a warm and welcoming atmosphere created by a team that truly cares about their customers.

Nice chill ambiance, the fries were good, and they have excellent vegan options, no complaints!I have one suggestion though, they have 2 individual bathrooms (which is awesome) one is marked men's, the other is marked ladies. It would be even better if they were unmarked so that all of our non-binary/trans friends could feel even more comfy!Thanks for reading!Vegetarian options: They had a pretty good looking vegan burger, really happy that my date's dietary restrictions were honoured!Dietary restrictions: They were very accommodating and made adjustments upon request.Parking: Lots of parking, but it's still a bit busyKid-friendliness: It has a family vibe

Raw chicken, Looked in my sandwich and the chicken was pink and it wasnt fried all the way through. Chicken was chewy and got food poising the day after. tried talking to the staff after this to see if they could fix this issue but they denied it and the manager told me to leave the store. Would never recommend.