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Contribuiți la feedbackI came on saturday aug 19th around 12:25pm. Staff was rushed to take order and cook. He was literally speeding thru his questions as he asked me what I wanted on my sandwich, and if I wanted to add fries or a drink. I have never had anyone ask me questions so fast when ordering food, if i was older or did not speak the English well... i would have had so much difficulty understanding the young man. So that was already a bad impression. service wasnt the best.I felt i could have got a better sandwich from A and W. Food was overpriced, steak sandwich wasn't the juiciest and delicious.I will not be visiting again.
I've been at this location 10+ times within the month and everytime I add something new and it always exceeds the expectation. I've tried all their cheesesteaks and fries options and it's been very consistent. The team here is also very focused, quick and friendly with their service.
I have tried them elsewhere, so I thought I would try this location while I was there.The staff was friendly, the place was nice and clean.I had the cheeses and bacon fries. I was not impressed. It was ok but nothing special. the bacon seemed to be just little chewy bits but did not taste like it was fresh cooked.
I have tried them elsewhere, so I thought I would try this location while I was there.The staff was friendly, the place was nice and clean.I had the cheeses and bacon fries. I was not impressed. It was ok but nothing special. the bacon seemed to be just little chewy bits but did not taste like it was fresh cooked.
I’ve been eating at Charleys at Square One for 20+ years but recently had to stop and I will not be going back. On more than one occasion, I found chicken bones in my sandwich that I almost broke my teeth on. It was either bones or plastic. The first time I chalked it up to a one-off incident but it still threw me off. So I gave Charleys a second chance and it happened again and I almost threw up at the food court. I sent an email to the team at Charleys and received the most generic response ever. It was clear they were not willing to remedy the situation as they kept giving such flippant responses even when I responded. They don’t care to investigate these incidents at all. This happened about 6 months ago and I have not eaten Charleys again nor do I plan to, and I’ve told everyone I know who frequents Charleys about my experience. They wont eat there anymore either. For anyone ordering any of their chicken sandwiches, be weary. It’s too bad that this establishment has gone downhill after so many years of making great sandwiches.