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Contribuiți la feedbackThe food is pretty good, and the service is excellent, but everything overpriced. It's convenient, after a day of traveling, but I wouldn't seek this place out. We had an okay meal here. I very much enjoyed the Black Coal Stout by Railway City Brewing. It's a wonderful craft beer and quite memorable.
This place is located on the same level at the Sheraton Gateway Hotel. Most hotel guests come to eat here. Visited this place in the morning for breakfast while in Toronto before my flight to Calgary. Was seated promptly and advised the waiter I was catching a flight and needed to be done in the next 45 minutes. He assured me it was no problem and would be back in a few minutes. Ordered coffee and juice and looked over the menu quickly. Not a huge selection on breakfast so I settled for the egg white spinach omelette with fruit on the side. Waited for my waiter to return and he didn't so I flagged down a waitress. Advised her I needed to order since I was catching a flight. She told me she would let him know. I waited again and he finally showed up. No apologizes. I ordered quickly and told him he could also bring the bill when the food was ready since I wanted to take care of things quickly as possible, so I could run for my flight. Food was good but the service wasn't great/good or even okay. Even after my food arrived, I still hadn't received the bill I requested. Once again I flagged down an employee walking by and asked if my bill could be brought. When it finally was, the waiter left it at the table and I advised him I wanted to pay for it right away. At this point he left to get the interact machine, which took forever. I'm not sure why since the place wasn't busy. Just some people having breakfast or meetings. After some frustration of waiting, I just went to the front to ask if I could pay since I urgently needed to go. Not an enjoyable experience at all. Next time I will avoid this place since breakfast for one shouldn't take this long or to get service. Not to mention I expressed that I was in a hurry as soon as I sat down, which no one seemed to care? Won't be back.
Would not come back here for food in a million years. Limited choices of decent food in Pearson airport, left me no choice. It's either Wendy's or this overpriced low quality steak. Saddest thing is customer service was below average as well. Server came to ask about the food and I commented food was extremely salty, he provided a Starbucks paper up of hot water for me to wash off salt in my vegetables and steak. decided to change the review A server possibly realized it was odd with that paper Starbucks hot water and came to inquire, upon realizing situation he has flagged his manager. Manager was kind enough to comp the less than 1/3 eaten steak and suggested a burger salad. Food is still just okay, but at least they made an effort; this will be a place for a quick bite but don't have your hopes too high.
Friendly staff, but pretty uneven food. Couldn't get a fork through the grilled feta and got a sheet of plastic or maybe wax paper wrapped around one of my chicken wings. They struck it from the bill. Only option at the hotel, I suppose.
Visited this place the morning after we arrived into toronto since when we booked our room with Sheraton there was an option to get free breakfast. Food was okay but the service was ****. The servers knew we had the breakfast tickets and pushed each other to wait our table while they asked other tables that came in after if they needed any water or coffee. Anyone booking a room at the Sheraton I highly do not recommending the meal option with the room.