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Contribuiți la feedbackWe chose Buttercream for our wedding at Machine Shop, and they were a huge success! I loved their treats during our tasting, but they exceeded my expectations on the big day. We opted for a two-tiered cake with a simple design for our bridal party and cupcakes in four flavors for our guests, and everyone was delighted. I have to admit, I missed out on the desserts during the wedding, but I did manage to snag a few bites from my friends' plates. I might just have to order more for our anniversary! Thank you, Buttercream!
Sadly, our wedding cake did not resemble what we had requested at all. The customer service was incredibly disorganized; just two weeks before the wedding, they were unaware of the flavor or design we wanted, despite having communicated it clearly. It was deeply disappointing to invest so much money into a cake that turned out to be the biggest letdown on our special day. The cake was sweating, falling apart, and the lines were very uneven. I would not recommend their services for wedding cakes.
The customer service could use significant improvement. I wouldn't recommend working with David. Instead, I suggest trying the St. Paul location.
Loved our strawberry ala ritz buttercream cake! Wedding guests are still raving about how good it was.
They did a spectacular job for my daughter's wedding cake.
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