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Contribuiți la feedbackWhen they say the waiting times are crazy, they don't lie. sitting was the fasted singing, but the service was the worst experience ever. I came back a few years and was bad and recently came back to try it and still no luck. the waiter took 20 minutes to imagine, then when we ordered drinks lasted 15 minutes for drinks, appetizers arrived at 15 minutes after our drinks and our food came in another 25 minutes when we got our appetizers. I also didn't know that afterfilling last 20 minutes to get, not even started on the register card, waited about 30 minutes after I had to ask since we were finished for one. it was not busy at all and almost every server spoke of the drink station. I just know this place doesn't have a number. there is no possibility that a place with a man lets these times happen. on a positive note, the table cleaner was very helpful and even brought us our refills, as our server spoke to their employees. eating was hot, but still a 3.5/10
Waited 20 minutes for any kind of confirmation before it just went out. sat in the middle of the escaping without other families around us. they understand whether they are busy or underoccupied, but they can at least look by and let us know that they are behind us. also they can lead a besen among the tables after the guests go. fries and eating bits everywhere. it hurts me to leave bad reviews, but that was quite terrible.
On Saturday at 17 o'clock. still very quiet. the first server was unfriendly. she didn't smile. it was hardly possible to accept our order. it took over 20 minutes to get it. we had to ask for the utensili and serviettes of a busboy because they were not found anywhere. for almost 90 minutes nobody checked on our table. the manager hasn't been watching. he finally came to our table and said he would bring the scary. I had to wait for him over the 90 minutes and mentioned that we would like to order dessert. he did not apologize for everything. he tried to joke about it. I worked in the restaurant industry. something like that under my watch would have been composed, i.e. no fee for the customer. will never go there again.
This place is fucking now. I'm on the hill. the last three times you can't go to the bathroom and lock the stall. they are broken and were not fixed. the service sucks and the quality of the food is on. this use is one of the most popular places to go. no more. I managed to give a chance.
No offense to the servers who were working hard tonight but management and the kitchen need major work. Once we were seated it took forever for a server to help us as their seemed to be no rhyme or reason to who was serving which tables. We had to ask for plates, napkins, and utensils. Food took forever to come out and one meal would come out at a time about 5-10 minutes apart from one another. It should not take two hours to have dinner at BWW. This wasn’t just me who felt that way, almost every table could be heard complaining. Finally once the last meal came out we asked for boxes and our check as we spent way too much time there. Quality of the food was so so. It is clear a management change is needed. Lastly, the mens bathroom was gross.
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