Whataburger - Mineola

"I often find that on repeat visits to fast food restaurants, they tend to forget the sauces. To avoid this, they usually include one of each sauce pack in the bag, but this time, they didn’t include anything at all. As a result, I had to eat my dehydrated food without any sauce, which was quite disappointing. They really need to improve their system!"

I recently visited the restaurant and found the chili cheese burger to be quite good. However, the Whataburger Jr. I ordered was disappointing. Initially, the burger came with just the patty—not fully assembled—and I had asked for grilled onions, which were missing. They took it back and brought me a new one, but unfortunately, it was excessively salty and inedible. I mentioned this to the manager on duty, who sincerely wanted to make amends. I assured him that it was fine, but I just wanted to bring the issue to his attention.

Update! This place has really declined! During our last visit, the burgers and fries were not up to par. We won’t be returning! The new owners have ruined it. The food is still good, but I find myself needing to wear a jacket just to eat inside. I would consider using the drive-thru and taking it home, but by the time we arrive home, the food is cold. Customers shouldn’t have to wear a coat to enjoy a meal out! It's still necessary to wear a jacket!

I have eaten at my fair share of Whataburger?s and I just don?t understand the hype. The burger was larger than most, but tastes average at best. I?m also not a fan of the spicy ketchup. This restaurant in particular took far too long to cook our meals,considering it was fast food. Sorry guys? it?s just meh in my opinion.

This Whataburger is always well staffed and the dining and restrooms are clean and well kept. The staff is welcoming and our orders are always accurate and fast to be completed. This is our go to spot after games and other events.