The Social American Tavern - Milwaukee

The service was great. Very attentive, prompt, and friendly. Food was mediocre and not worth the price. The food reminded me of something from a hospital cafeteria.

This was not a great birthday experience. I will say our server was sweet. They were out if “anything with chicken”. Also hamburger. Our Brussels sprouts app was clearly microwaved as it was soggy,undercooked, and missing ingredients listed on the menu. My sandwich was not great. Served room temp and lacking in main ingredients. My sons wings were dry and not much warmer. My husbands meal was the best. He had the steak frites. Will not be back.

Presentation of the food was lovely. Service was excellent. The table booth was comfortable and atmosphere was inviting and contemporary. The noise level was low and made for easy conversation, though the space was sparsely populated the evening we dined there. The portion size for the appetizer and my cubano sandwich were modest for the price. The sandwich was mostly bread, which though appealing to the eye because of its shape, was tough to chew, without much flavor. The making of the reservation was frustrating. I was asked to choose between booth area #1 , #2 and #3. While I appreciate being given the choice, I could not find a description or map showing the differences. Since I had invited out of town guests I wanted the best available for them, so I called the tavern to inquire. The phone number on the site did not go to the tavern, but to the hotel it is located in. No one at the hotel knew the details of the tavern and was not able to put me in touch with someone who did. So I picked #1 and hoped for the best. I made the reservation online since it wasn't possible to reach the tavern. In the notes section of my online reservation I asked if it were possible to arrange a small desert with a single candle on it for after dinner, as one of my guests was celebrating his birthday. Despite leaving my email address and cell phone number with my reservation, no one contacted me to let me know and once at the tavern no one approached me to ask about my request, despite it being a slow evening. Lots of potential for this establishment.

We made a mistake by entering this restaurant. The staff was completely overwhelmed, and we ended up waiting far too long. It felt disorganized, as if they were just "sharing dishes in the dishwasher." Overall, it was a chaotic experience!

When they requested nut spears without speck, they received a version that they could not even taste. Instead of rectifying the situation, they were given small cups of a substitute, which was not what they expected. Ideally, this should have been served with the meal, but it was presented separately. While the salmon wasn't cooked as desired, the parts that were prepared correctly were quite delicious.