Subway - Milwaukee

I've always had good experiences at this Subway There's nothing out of the ordinary.

3/8/2015 10AM The employee who was working was absolutely filthy and either still drunk or massively hung over.

I placed an order at this location online. I went on my LUNCH BREAK to pick my food up and my sub was horrible. The bread was hard, it was oily, and had a lot of mayo. Nothing in which I ordered. I proceeded to ask if they could simply remake the sandwich. The 2 young ladies told me no and I would need to call corporate to get a refund. Appalled to say the least. I asked to speak with a manager and no one was in. I demanded they contact him because I wasn?t leaving without either my money or a remake of the sandwich. The manager called and gave them the ok to remake my sandwich. I?m trying to figure out why would the manager need to okay this?! I spent my money and my time on my lunch break to come to this establishment and this is the treatment I get? I spent my whole break in there for something that could have been easily resolved. Subway please do better for your customers and find new employees and management. I can?t even believe the manager had me tell him what I don?t like about the sub. It shouldn?t have matter it should have been an apology given for the inconvenience. There is 2 other places I could go to and get better service but I choice this place. Disappointed!

It was nice to walk into a downtown restaurant and not have to wait. The service was fast and friendly. The sandwich was made to my liking.

The service was OK however I don't think it's fair to MAKE a customer pay a tip when im just going in to grab a sandwich. At checkout the tip option pops up as it always does. However it no longer gives you the option to skip it. It makes you give a minimum of 15%. When I asked about it the lady said its mandatory because the cost of food is going up.