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Contribuiți la feedbackWe just found this place by chance as it allowed dining in and we were very happy we did! The staff were very attentive and the food was lovely. Probably the best Mexican I’ve been to. We had the Tapas (3 dishes each) and there was plenty of food and so tasty. Pina cocktails were very nice too! The kids really enjoyed their ‘make your own wrap’ followed by 2 big scoops of ice cream. Would definitely visit again.
Food is amazing! We have tried 8 starters and 4 mains and everything was great, you can tell that they use fresh products. Only burritos were a bit dry (maybe they should add some kind of sauce in it) but still good. The waiting time is decent as well. Customer service was bad though, lady who took our order for drinks totally forgot about them and after 15 minutes waiting we had to ask another waiter for them. We did not receive knife and forks. Waiter did not even notice that and we had to ask for it twice. It was not busy at all as there were only two more tables filled other than ours so we were quite surprised with the quality of service. Also – they have promotions for drinks 2 for £10 or 2 for £12 but it is only available when both drinks will be the same which does not make any sense as they are in the same price, we did not decided to go for it. We would definitely go there again though as food is worth it!
Service very slow (no mains 2 hours after getting in there). Cold food when it turned up. Not enough staff, kitchen obviously not run very well. Manager said he would fix and didn’t. Overall really poor.
We went for lunch whilst out in the Xscape centre. We took our little one with us, we ordered the sweet corn fritters, jalapeño poppers and potato in spices. The starters were ok none of them were outstanding. The sweetcorn fritters tasted uncooked and like they had been warmed up. For the mains we had beef burrito and that came with chips and coleslaw. And the veggie chilli with rice and tortilla chips. My husband said the beef didn’t taste right and had to take it all out o eat the wrap, the veggie chilli was fine but it tasted like microwave rice it was stuck together and very stodgy. And the amount of rice to the chilli didn’t go barely had 2 spoonfuls of chilli on there to a while bowlful of rice so couldn’t finish it all. There was only one guy in the front serving, taking orders and drinks and bringing food out so quite slow esp being a Saturday afternoon. And only 2 people in the back, and with a few tables occupied we were waiting a while for food and drinks etc. The food seemed to be pre cooked the majority of it, we were very close to the kitchen and couldn’t get any smells of food being cooked freshly, which isn’t a good sign.
Slow service, only appears to be one person working front of house. When food arrived is was hot and great just had a few things missed person plate. As overall not to great
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