Qdoba Mexican Eats - Mill Creek

I went to get my husband a burrito. Workers behind the counter were soooooo RUDE! The young man had started to make the burrito with a torn tortilla. When I asked him for a new tortilla, he “sighed…” begrudgingly started over, there was nobody else in line, he “waited” for the next worker to add the vegetables. She was busy with a to go order. So my order was getting cold! He just stood there smugly and started talking with other coworkers. Got home and my husbands food was cold, burrito was not wrapped tightly so it was falling apart. After about 6 bites he threw out the food and I had to make him something else to eat!!! Plus, the parking lot and restaurant were not clean.

The store opens at 10:30am on Saturdays. We stood at the door until 10:50am. Waiting for 20 minutes past opening time! 5 people were in the back setting the line up when it should have been done before opening AT 10:30am. Someone should have unlocked the door at 10:30 and no one did. They looked at us multiple times and just ignored the line outside. We waited and KNOCKED on the door multiple times before we gave up and left. Unexceptable customer service. Will not be back to this location again.

I ordered the family taco meal and a quesadilla for pick up online. My husband went in to pick it up and when he got home realized he only had half the order. He drove back to the location and the employees handed him the other half of his order which had been set in a booth around the corner. The employee working the checkout was not aware that there was more to the order. Upon arriving home for the second time we opened out order to discover that the tortilla and the sour cream and queso had all been forgotten. At this point an hour has passed since the original pickup, the food is cold, we are all hungry and frustrated. I tried to call the location and the phone just rings continually.

Ordered for pick up and was VERY disappointed. I ordered chips and queso, and two burrito bowls. My queso cup wasn’t filled all the way so that was a bummer. My burrito bowl was also missing my veggies, and queso sauce. I had requested sour cream and it looked like they gave me a squirt of an empty bottle and all I got was a few drops, my husband had no sour cream on his even though he requested it. I barely had any chicken and the bowl was mostly filled with rice. Not sure if I’ll be back, I probably should’ve listened to other reviews but wanted to give it a try. If you do come here don’t order take out. Super disappointing to get home and see your food order is incorrect/incomplete.

Just participated in the work and saw that this specific Qdoba was not only open, but was very close to me! It was my first time here, and I was one of those angry people who came to an end within an hour and man, it was busy! But they flew through the line, and the two men on the line at 9:15 on 10/26/22 were so sweet and answered all my questions and made my food perfect! Your kindness and generosity is very appreciated. I will definitely come back, thank you, you are the best!