Firehouse Subs Ft Union - Midvale

Absolutely above and beyond, clean environment, friendly employees, and my Smokehouse Beef and Cheddar Brisket was deliciously mouthwatering. I've been to a few Firehouse locations and this is definitely a nicer one.

Well.… I was in there tonight and the person in charge… some girl. She just looked mad and resentful the whole time. Like she hated her job. Very unhappy and rude and short fused. I asked for some extra Italian dressing on the side and this is literally what was given to me. (Pic shown) Sadly no I haven’t used any of it yet. This is just the amount I was given…. Overall it tasted fine and the other employees were great. But it was better when this other girl was there. She made the best sandwiches.

This was my first time here and I am extremely disappointed. Ordered a turkey bacon ranch sub, it was tasty for what it was… but there was barely anything on the sandwich and tomatoes were missing. The sandwich was so thin, it looked like a panini. For a $10 sandwich I expected more than one thin slice of turkey.

I used to work at the now closed) location in Orem. I still get a strong craving for them from time to time. Stopped in one day and ordered a #1 they used to be numbered) the cashier was extremely rude and said we don’t have numbers here. Then I apologized and told her I hadn’t been in in a while and they used to be numbered. She scoffed at me and was very short and rude. I know working retail is hard and I had my bad days so I brushed it off. Drink area was disgustingly dirty. Half the sodas were out of order. Floor was very sticky. Yelling kept coming from the back from other employees and my sandwich took 15 minutes because there was only one person working the line. Tasted good but was sloppy. I think the employees could use a little more training.

Check your sandwich before taking a bite!! I placed an online order, I was shorted a sandwich and also discover a BOLT COOKED INSIDE A SANDWICH! I returned to the store and they refused to reimburse me. Only offered a sandwich card with limited time to use it. We are so lucky it was seen before we took a bite.