Rosa's Café Tortilla Factory - Midland

I have had no problems until today with quality of food burnt chicken fajitasFood: 1/5

Great place nice seating choices to your comfort great choices of salsas it has its on little salsa bar which I named it .Love the Margaritas.and that its a Taco Tuesday. Deliciosas sopapillas..I recommend it for a night out anytime of the week everything on menu has a unique flavor.Food: 5/5

Same good quality of food as in the rest of the franchise stores, we love the steak taco with guacamole, the seasoning is spot on.Food: 4/5

Went through the drive thru with my friend and they were extremely rude. The guy on the head set barely said a word and after saying an item he would say anything at all. When I got my food he just handed it to us without saying anything. Horrible service

First time at this location. Really like rosas when I can get some. Claudia who happened to be a manager was so rude. She was shoving the bag through my window even after I told her that it wouldn’t fit. I asked her for a separate bag and she snatched the order out of my hand and roughly separated my order. She was unnecessarily rude. I understand that she may have to have her drive time down and help people in a timely manner but none of that matters if the customer service is horrible like Claudia’s today. And I’m just baffled that a manager would do this. She should definitely know better or maybe they just promote or hire anyone at this location. I kept my manners because I had kids in the car.