Logan's Roadhouse - Midland

We always enjoy the food and service at Logan. The staff is attentive and friendly. However, there are times when the hosts are not at their station, which can lead to unnecessary waiting. I especially appreciate that they serve regular butter with their rolls instead of cinnamon butter, as I don’t prefer cinnamon bread before my meal. We will definitely be back for another great dining experience.

We received our food promptly, and everything was perfect! The steak had an interesting flavor, but it was still delicious. Our waitress was quick, friendly, and efficient. Although it seemed like they were short-staffed, she went out of her way to assist others who were adjusting to new roles. She even helped to make the wait more pleasant for everyone.

I'm a real foodman I've been serving since I was 10 and earned employees in the applied science of culinary art and my Hubby loves to eat as well as lol.. I felt the front of the house was friendly, but didn't seem so in it. The food was served in perfect timing fresh rolls, fresh salad and then hot steamy potato and steak. I was impressed that waited outside waitress that we cut into steak to see that it was cooked to our pleasure.. I appreciate the service and the food was good. The only thing I felt was not great that we decided to try the 8,99 duck that comes with two free sides. I used my military rebate and paid my Hubby. I saw on the receipt that to use my military discount that we have only 2 dollars in change for our pages instead of 4 dollars in savings. This happened after I asked and found out that I can always get my discount without a voucher or promo code. I just felt a little upset. We'll try a steakhouse next week.

About 20 minutes after I sat down at the bar, I was finally asked for my drink order. Another 10 minutes passed before I received a cold beer—definitely a drawback. While the staff was friendly enough, they weren't particularly attentive. On a positive note, they didn't rush me out at closing time (10 PM) and allowed me to stay while they cleaned up. I won't be overly harsh on this Logan's as others have, but I did notice some of the same issues that they pointed out. I understand that finding good help can be a challenge, especially in Midland, TX, but I believe the problems I experienced stem from management rather than staff. P.S. I won't be calling an 800 number for a freebie. I hope the owner views these negative reviews as a chance to improve their operations at this location, starting with finding a new manager.

Waited 15 minutes, 4 diners there, had three waitstaff just stare at us, so we just went on into the bar and sat down, thought maybe that was how it was. Finally got waited on, but got chewed out because we didn't wait to be seated. RUDE. Ordered a beer, she asked what we wanted to order, we said we hadn't seen a menu. She said, well if you would have waited to be seated you would gave one! We should've walked out then. Anyway, 10 minutes we saw our beer sit there on the bar...only 4 people in this restaurant...then after we ordered, it was ONE HOUR before we got our very COLD MEAL. I have NEVER been treated so rudely, been so ignored by staff standing around talking in an empty restaurant in my life. And if you call this picture a potato skin...HA!!! WASTE OF MONEY!!! I try to go to different places in Midland to review, which is why we went there, but it was a big mistake. Do NOT waste your time or money.. everything we got was cold, under-cooked or overcooked and we were treated like vagrants!!!