Bruster's Real Ice Cream - Middletown

I would rate the service, atmosphere, and overall experience at this restaurant a perfect 5 out of 5.

This place is amazing - you can really taste the flavors in the ice cream.

I ordered an ice cream cake for my daughter's birthday and it was absolutely delicious. The decoration and presentation were amazing, and our friends and family were thrilled to enjoy it. Thank you for the scrumptious ice cream cake!

I love Brusters icecream and when home in VA our family has it every Saturday as a tradition. Due to is being out of town we didn’t have it yesterday and decided to get some today at this Middletown, Delaware location. Customer service was great but sanitation not so much. I was very turned off that the cashier did not wear a glove or clean her hands in between taking payment, using the register, scratching her head, rubbing her hands on her pants. She just grabbed a cone put in the holder, scooped the icecream and was even still touching the cone when handing it to me. Please ensure your employees use proper cleanliness practices and that they are being trained properly. I saw the sign that said they were in training, and that should have been a day one lesson.

Mediocre ice cream at best. We had a family of 3 in front of us and it took 20 minutes to make their ice cream. I also tried to order the cold brew brownie ice cream that there is a 3 foot poster of on the window and I was told they don't have that anymore (which they could have just been out of for the evening so that is understandable.