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Contribuiți la feedbackWe ordered a 14in hand tossed sausage and pepperoni pie. What a disappointment.The pizza arrived cold.. The crust was soggy and under cooked, the sauce tasted bitter. If I didnt have to wait over an hour for the order to arrive I would have called to ask for something different . Not worth the price.
This was my second order in two weeks. Ordered 2 pizzas- both arrived via DoorDash BURNT. 1 pizza. Straight pepperoni- had to pick off over 1/2 of the meat. Blackened. The taste was affected by this; plus the crust was still raw/doughy in middle. Chewy enough I didn’t even finish it. The second was sausage, pepperoni, green peppers, and jalapeños. This one was nearly all burnt on top. This one was a co workers meal. He finished 2 pieces. He said he could taste the burnt flavor. I realize today is Black Friday but seriously that doesn’t apply to food. Someone was asleep at the oven. Being busy is not an excuse to send out products looking bad. I have photos for proof of the burnt mess of each. At this point I doubt highly that I will ever order from you again. I would appreciate it if a manager/owner would reach out to discuss this poor product delivery and preparation. I have no issues at all with the DoorDash folks. It’s strictly with the kitchen staff of this establishment
Pizza is amazing! We loved it! Alex our delivery person could not have been nicer, I wish they had a location Wausau.
The online ordering was a breeze and pick up was ready exactly when they said it would be. the za itself is fantastic, we ordered one thin crust and one hand tossed and they were both wonderful. we will definitely be back!
Called in to order for delivery, stating that I had a coupon and it wouldn't register on the site.. the guy who answered rang me up for full price. When I reminded him we had a coupon, he asked that we hold to get his manager. The manager came on and told us that they prefer that delivery orders are done online.If you can't even properly take an order during a slow part of the day with an employee amd a manager working on it, we are not taking our chances on eating any food you prepare.Shame on Monks for partnering with this joke