Pizza Hut - Middlesboro

I have had recent bad experiences at the Middlesboro Ky location and poted negative reviews. However, yesterday evening I placed a delivery order for my grandson. The oder was deivered timely, accurate, and delicious. The delivery driver was excellent. This was a 5 star experience.

Didn't taste good and the cheese in the crust tasted worse

Out of all of the pizza huts I've visited this one is in the top two.

Y’all save your time and your frustration and just drive down the road to the Pineville location. My husband and I went to this location and it was awful. i understand being understaffed, but the staff that IS working needs additional training on customer service. She took our order. 30 minutes later, we still didn't have drinks. Our night was saved by the Pineville location, where we actually saw another family that left the Middlesboro location. It's clear that these issues are not very important as the bad reviews continue to pour in, with the same copy and pasted response from the owner. I am not interested in your lackluster response nor free food. Just do better for your patrons.

Should never take 50 minutes for cheese sticks and a pasta dish.. very disappointed.