Cork Kale - Miami-Dade County

Awful dinner entrees service needs improvement and behind expensive with a 18% gratuity added in automatically

The hotel was modern with contemporary designs all over the hotel. Yet it was very comfortable. The bed and the pillows were the most comfortable I've experienced in a hotel in a long time. There was a partial hardwood floor with an exercise ball and other equipment in the room. My only complaint was the water pressure in the shower. It wasn't the worst or the best. Otherwise, it was a very nice hotel with affordable prices. I would definitely return and tell others.

Clean rooms and hotel grounds. Friendly staff. I was even allowed to check in early for which I’m grateful. Hotel is super close to the airport. My only complaint is the unreliability of hotel shuttle. Waited for an hour for airport pickup, called front desk 3 times and confirmed I was in the correct area for pickup. Ended up taking an Uber.

The charge for early check in is ridiculous. Carnival Cruise comes in early which was explained after the reservation was made. The Customer Service representative never mentioned at early check in charge.

We needed a hotel with day rates. They were able to accommodate. The hotel was clean with friendly staff. I had a concern with my room and Chris quickly rectified it. They also provided me with dinner menus ?.