Gourmet Teriyaki - Mercer Island

A Teriyaki Gem in Culinary Excellence I recently had the pleasure of dining at the Gourmet Teriyaki, and I must say, it was a truly exceptional experience. From the moment I stepped through the door, I was greeted by the delightful aroma of sizzling teriyaki that set the stage for an unforgettable meal. The atmosphere was cozy yet retro back in 90's where my parents used to took me for dinner in Japan. perfect for both take out dinners and casual gatherings. HiNow, onto the star of the show--the food. The teriyaki dishes were nothing short of perfection. I ordered spicy teriyaki, regular teriyaki, bbq pork and egg roll and pot stickers. The meat was tender and succulent, coated in a luscious teriyaki glaze that struck the ideal balance between sweet and savory. The side dishes, from the egg rolls to the gyoza, were equally impressive, showcasing the chef's commitment to quality and authenticity. Portions are generous and it's more than enough for the whole family. Some people complained about the front desk person taking orders. I agree that he was not the warmest cahier but was not rude at all. He just says whatever to himself a lot. One of the workers apologized said he never messes up the order and he is a really sweet guy, he doesn't mean any harm. Whether you're a teriyaki aficionado or new to the cuisine, this restaurant has something to offer everyone. It's clear that the chefs take pride in their craft, and it shines through in every dish. I cannot recommend Teriyaki Restaurant highly enough. It's a true gem in the world of teriyaki cuisine.

The food is very delicious and good portion for the price. But unfortunately I'm giving this place a one star for the worst customer service of all time! This young dude's (son of the owner? attitude is out of this world! He should not be working there anymore because he is making his parents (owner look bad and the whole company look bad. His bad customer service and horrible attitude will deter a lot of people from getting food here. PS. f you're gonna give me an attitude and sarcasm, right back at you-I'm not one of those passive, kill them with kindness kinda gal.

This was my first time visiting, and the food was pretty good! However, the tall, male cashier wearing the face mask was incredibly rude. I was looking at the menu choices and told him to give me a second, and he gave me a “whatever” look and shrugged his shoulders. I asked him if they had Apple Pay and he pointed towards the card reader in front of him and said “uh huh” in a very annoyed tone. I work in customer service too and fully understand how daunting the general public can be, but there is no excuse to be that rude to someone who was in no way rude to you. Whether he is the owners son or not, someone like this kills businesses (mainly little mom and pop shops like this). Will definitely not return.

Food is gas! Really good. I got the chicken and beef combo with fried rice and it was really good. Reason for 4 star is the price. crazy expensive paid $23 for a meal.

Didn't eat here because the tall male cashier, with mask, was incredibly rude. Apparently if you ask a question you better hear it the first time, even though it's loud inside and he mumbles his answer through his mask. I went to the teriyaki down the road. Service: 1