Cleveland Pizza Co - Mentor

Placed a pick up order by phone with Makahla (or however it 's spelled). I arrived to pickup and all the people in there just looked at me like I was crazy. Makahla proceeds to say you you order from the other location I got back into my car and called the number I originally called and she answered. I explained the issue, was placed on hold and when she got back on she says fine I 'll make it now in the snottiest tone ever. I told her to forget it and let her know that all she had to do was say sorry I 'll fix it and dead silence. Don 't bother with this place if she 's working. She rude and doesn 't understand how to apologize. I will tell everyone to avoid them that I can. A simple sorry goes a million miles!!!!

Great place to eat at. Plenty of parking and food is outstanding.

Grilled cheese pizza was super dry with barely any cheese on it and sandy breadcrumbs on top. 2 parts of our order were ordered in correctly, given the wrong sandwich and pepperoni pizza wasn’t thin crust as ordered. Rest of order was good but grilled cheese pizza was super disappointing. Needs way more cheese on it.Manager called back right away and made it right. Great customer service!

The service was absolutely horrible. The pepperoni Stromboli had 1 piece of pepperoni. The salad had only onions . And did I mention the service is horrible. Sorry they lost a customer

This was our first time trying Cleveland Pizza Co. We purchased 1 large Grilled Cheese Pizza, 1 medium Pickle Pizza, 1 Deep Dish Pizza, and 1 cinnamon bread sticks. The grilled cheese pizza was dry and disgusting. It hardly had cheese and was burnt with croutons on it. The crust was super hard and couldn’t eat it. The pickle pizza looked nothing like pictured, but it at least wasn’t dry. The deep dish was good, fortunately. The cinnamon breadsticks were gross, very thin and hard except for the outer pieces, again looking nothing at all like pictured. I was super disappointed. We spent around $60-$65 and it was not worth it at all. If you order from here, I highly suggest you check your food before you drive home.