BJ's Brewhouse Mentor

We were there for my 14 year old daughters birthday party for a party of 12. We were seated fast but they only had one waitress for our large party and the poor girl had a hand full of other tables to wait on also so we had very very slow service on drink refills or more drink orders for the adults . I do not blame our waitress she was running as fast as she could trying to help us I really think a manager should have helped her by giving her a little help for our large party or stepped in to help her out. Half our orders came out messed up salads missing the chicken added to them side dishes cold and a couple orders totally wrong but after a very very long wait to get our food delivered to the table people just kept the wrong orders and people had eaten half their salad before their grilled did make it to them . Then we were served desert and they still had not cleaned off our plates from our meals or any of the few glasses from refills we did get the ladies bringing out the food just handed out the desert and the kids had to move plates around to try and make room to eat desert till I spoke up and said could you please remove the dirty plates so they have room to eat . I then was given dirty looks be the two lady's that had brought out the deserts . I mean a bill for 12 people eating dinner and desert and no one was ordering off the kids menu I was spending a good amount of money and expected better than what was received tonight . I did talk to our waitress and tell her thank you for doing the best she could for being left alone with our big party plus a full section to take care of on top of it.

We 've been to other locations. This one is very loud, waited almost 20 minutes to be seated for my reservation because we 're waiting for enough wait staff to arrive to seat you. Food was good, but salads were waaaay over dressed. Whomever made them that evening definitely had a heavy hand with the dressing. Since mine was the main entree, I left disappointed. And although the restaurant is a standard BJ 's cookie-cutter layout, the noise seemed to carry and bounce around way more than other locations. I suppose it could have been the 50-75 people packed into the lobby waiting to be seated. On a brighter side, there is a good selection of beers with a nice color chart on the back of the menu. Helped those less familiar to pick what they wanted. And beer was very tasty. Not a total failure, but definitely was lacking in a complete package.

Great food, great drinks. try the watermelon mijito! server was friendly and timely. we were seated promptly with our reservation thru opentable

The orange porkchops was AWESOME it was alittle loud so we had to speak loudly but very much enjoyed it the server was great

Everything was great for my mom's surprise birthday on Friday. Out of everything from specific details and getting the kids food out prior, it was great; however the adult plates took about 45 min to an hour that by the time it came out we were ready to leave. I think the server knew the table next to us because she kept talking with them... BUT as soon as she saw my wave or gesture she came right over. Almost like she was new? However the food was amazing!