Wayback Burgers - Melby

My sister and I went for lunch. She had burger and I had PhillyBoth were delicious. Place was very clean. Serive was excellentThe bread was the freshest I have had at a fast food type eatery. Will return. These guys were effecient, polite and I was impressed

Walked in to place an order around 8pm after deciding against going all the way out east for Five Guys. Big mistake! The diamond Ave location has some serious work to do in customer service. From the moment I walked in the male employee behind the counter was completely stone faced, visibly annoyed and seemed incredibly put out having to say a single word to me. In fact, he didn’t say anything the entire time except for a disgruntled 3 word response to my question about fry sizes. Felt both unwelcome and unappreciated for the $30+ dollars I had just spent. Fortunately, the food tasted just fine but it simply wasn’t enough to overcome the awkward and uncomfortable experience.

Hot and fresh food! Place was busy but our wait was not long! Friendly staff and great customer service!

So I have to say I LOVE their burgers. But the diamond Ave location needs to have a training session with their front counter employees on customer service. Everytime I go inside they are stone faced unemotional and don’t act like they want to be there. Tonight was the worst experience. I waited 10 min for him to acknowledge I was at the counter. I finally grabbed a chair and sat down in front of the register. I was tired of standing. When he finally came to take my order there wasn’t even an apology or anything. I continued to sit and take my time ordering just to annoying him back.And then there is a young child working behind the counter that barely looked like he was 12 years old. Aren’t their age limits for child workers? If the burgers and fries weren’t so good I’d honestly stop supporting this please.

First time here. I work in Evansville sometimes and was looking for a good burger. Nailed it. Had the classic and fries. Hot, fresh, and tasty. Thank you!