High Low Winery Bistro - Medina

A special occasion celebration at High Low Winery Bistro was made even more special by the great service! They prepared a special table and provided excellent customer service big thanks to Matt and his friendly staff!

Well can’t say that I recommend this place. Our server was fine and we were waited on quickly, she came by often and was helpful.Now out of her control…We ordered the bacon wrapped dates.$10.50 for 6 small ones and they were 100% the crumbly microwave bacon. Not worth it. Maybe a bit freezer burnt. They had a very old taste.Then comes the entree. When ordering anything with grilled chicken understand it will be frozen, maybe if your lucky, Tyson brand frozen rectangle strips. I attached a photo of these. I really should have taken more photos.We asked what was made in house and I think honestly the only thing there is the red sauce. The sauce is fantastic and they could really run with that but I’m not sure what’s happening there. I know most restaurants have some extent of pre-made food but for some reason high low seems to be buying very poor quality food and greatly up charging it. Like why not splurge on actual frozen chicken, not ground chicken pressed into strips with fake grill marks? If the menu prices were lower I would understand why they were serving what they did. That is not the case though, you assume you’ll be getting a good quality dish.Both of our dishes were cold, mine was edible temperate and I didn’t want to bother but my friends was ice cold. I legit think they may have forgotten to cook the tortellini before plating. It was so cold I handed one too a staff member to feel in the palm of his hand so he knew I wasn’t being crazy.It came back out a few minutes later from the microwave boiling hot!The people next to us also got a cheese board… with ritz crackers and Kroger cubed cheese.We used the bathroom, I can’t attest to both but the first bathroom wasn’t very clean at all. The floors were very dusty and dirty. The side of the toilet was gross, the sink is coming away from the wall. A $3 tube of bathroom silicone, a mop, some bleach, and elbow grease would transform that bathroom.Lots of gnats. Not flies from outside but gnats feasting on whatever is left out.Almost all of these issues are a management/owner issue. They really need to get in there and take a look at what they are charging and sending out.

They sprayed ant killer or weed killer while eating and drinking , the fumes and spray went on the tables and was breathed in, cleaning tables around us and sprayed the cleaner directly on the tables mist sprayed on our food and drinks, the crab cake fo $20 was small and barly any crab, DO NOT GO HERE, WE WILL NEVER GO BACK AND THE BOARD OF HEALTH NEEDS TO BE NOTIFIED

Service was great, very knowledgeable in offering wines we tend to like. So much so we bought 4 bottles after our tasting. Very cute setting.

Pizza and the bacon wrapped figs were fabulous. Server was quick and friendly.