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Contribuiți la feedbackNot eaten any food yet but the service is disgusting and rude. You have to pay for water. All drinks are bottled or cans The food was good and there is a cute 3year old playing on the restaurant.
Vegetables were badly undercooked. Meats were fatty with gristle. Lo mein noodles were overcooked and mushy. Tried a new place and regret it. Family member said at the table: wow, our regular Chinese place is much better than this.
Usually swear by this restaurant, don 't know if new staff or bad day but today 's experience was AWFUL. Ordered entree with two sides and added on a soup with special instructions regarding soup (specifically stated in instructions that the instructions were about soup). Got a call to clarify my instructions were not allowed (which is fine, it was a strange request). Asked which kind of soup I wanted. Chose soup. Received order, egg roll was replaced with soup. Called immediately, was told a manager would call back shortly. Called back 30 minutes later, no manager, lady that made error told me it was my fault because the soup didn 't allow for special instructions under it, so my request clearly must have been about my egg roll. She asked about my soup choice in the first call, gave no indication she thought we were talking about an egg roll, and very rudely proceeded to insist the mistake was mine, because what I was saying wasn 't possible. Would give 0 stars, but not allowed.
Wow, Very disappointed about this place today. Never have we had such a bad trip to Zhengs. In fact, we look forward to the days when we can order from work. I had a large order and read it off to her clearly. She read it back and it was correct. When we open the bag nothing is marked. Nothing has even any initials on the containers. A few items were missing as well. There was seafood in some of the orders and we have seafood allergies and this could have been bad. Shrimp should have been marked. The order was wrong, to begin with, and was supposed to be Hunan Chicken and it ended up being Hunan chicken and shrimp. Such large orders should be marked and anything seafood should be specifically marked. They almost had a close call with this and I am very disappointed.
Every other restaurant is open to full capacity but this place is still takeout only? Ludicrous. Will not be back