Shane's Rib Shack - McDonough

Great food. Wonderful service. Attentive, friendly staff. Fun atmosphere.Food: 5/5

Ribs were old cold! I called them to avoid making a review to see what could be done about the ribs I received being cold she told me nothing basically that they checked the other food it was hot. I’m not d and trust I know fresh food. These were not fresh at all! Instead of fixing the mistake or giving fresh food she said she couldn’t do anything about it! I always order from here never had a problem until today but now I’ll never order again based off the customer service alone! You can tell that these definitely wasn’t fresh!

This is honestly one of my favorite BBQ restaurants. My family has been going to this place for around 20 years! We no longer live in the area and anytime we visit we try to stop by. The wings and BBQ are AMAZING!! The big dad pork sandwich is huge and always hits the spot!!! Even the grilled cheese sandwich we got for our granddaughter was delicious. This is the original location and the atmosphere and food is so much better than the rest. I take a picture every time and send it to my son just to brag. You can taste the love!! I highly recommend stopping in if you are ever in the area.

Shanes is still dine out only until April 23, 2023. these were the best baby backs I've had in years! they were loaded with meat and lean like I want it! I can't stand getting BBQ and biting into a huge glob of fat. I also had the pulled pork which was also lean. for sides I had Brunswick Stew which was slightly sweet but full of pulled pork. Fries were my other side they were soggy, so I deducted 0.5 stars for that. My wife had chicken wings extra hot.... they barely had any heat to them. there was a good amount of meat on the wings, but they were way too salty. i can't give more than 4 stars because of those. I will happily return and this time ask for crispy fries. my wife will skip the wings and order the baby back with pulled pork as well. I wish I took pictures, but I was too hungry :

Ordered an OG family meal from McDonough location. The food was great but the service could’ve been better. In the past when ordered they brought out to car. When I ordered they told me to go in. The one waitress (assumed was new) went to get our food off the counter and when she asked another employee about it she was rude with her in front of us. Then when I asked about sauce she got rude with us. My daughter just moved here and was thinking about asking about job as she has plenty of customer service and food/cook experience but when found out how the employee was chanted her mind.