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Contribuiți la feedbackThe service I received was disheartening. I ordered a Fried House Salad with no egg add bacon. To my surprise when I made it home the chicken was missing from the salad with egg that i asked to be removed. I called the store immediately because it was after hours and was told to bring the Salad back the following day for a remake. I make it back to the store the next day with a receipt requesting a refund as well as a remake for the inconvenience of having to come out of my routine for a oversight on the local business. My request was not met. I asked the senior manager /shift lead(same management on duty night prior) on duty to oblige me with something even if my request was to great. I was told either or and I received a refund. On my way out the door a gentleman was walking in with a salad and stated his salad was messed up along with missing items.
Tackiest most unprofessional place. Constantly making errors on orders and just so nonchalant and could careless about making it right for the customer. Instead just give attitude. Lost ny business.
Fast service, great food, and the friendliest staff!!
I ordered grill chicken sandwich and they gave me fry chicken sandwich and i drove back almost 25 minutes and i told them u gave me the wrong sandwich and they changed just the petty not the whole sandwich they didn’t even change the bread and was so messed up. They must need more professional workers there. I see many reviews about ZAXBY. negative
I used to love Zaxby's years ago, so figured I'd give this location a try while driving through McComb. I ordered the Big Zak Snack Meal with a peach sweet tea. The tea and fries were decent. The chicken tenders weren't good/lacked quality and toast was over cooked and greasy. I hope that this was only a bad day, so would be willing to give it another try.