Starbucks - Mayfield Heights

It’s a few days before Christmas but this Starbucks didn’t seem to be that busy. We got 2 drinks. I waited a bit and started getting concerned when 3 people that ordered behind me got their drinks and mine wasn’t even started yet. When my wife went up to ask what the deal was, the order taker began copping a complete attitude with her. She didn’t acknowledge my wife for 20-30 seconds. The order taker’s first words were “you ordering”? It went downhill from there. It was the craziest thing I have ever seen. She was rude, disrespectful and deserves to be fired. We talked to the Target management but who knows what good that did.The lady making the drinks did her best to defuse the situation and did get our drinks once she saw wombat was happening. I would give them a -10 if it was an option.

Honestly if I could have given zero I would have. First off when I walked in I didn’t get a correct greeting or one at all. I was rushed to put my order in . My caramel frappe was made soo wrong it was tasteless. Literally only milk. No caramel drizzle at all and I asked for extra drizzle. I didn’t want to seem difficult so I just took it but never again . Nobody asked you to work here it was literally a mess. A waste of money . Super inconvenient and uncomfortable. I also didn’t receive a receipt. She kept giving me wrong change it literally was a nightmare.

Just went there. And no one. There. But. Website says open

Brewed up a great day.Lots of fragile White dudes taking drive-thru lines way too seriously, though.

Honestly so amazing! I had to be that person and asked them to make me a drink that reminded them of happiness. And I’m in love lol. The best drink I’ve ever gotten!