Hakka Legend Asian Cuisine Markham

One major issue was my order of Manchurian balls, which arrived uncooked and inedible. When I raised the issue with the server, I was taken aback by their defensive and rude demeanor. They even touched the fork I was using, which raised concerns about hygiene. Instead of addressing my complaint and finding a solution, they insisted that the balls were properly cooked and dismissed my concerns. To make matters worse, the server, who turned out to be the owner, arrogantly claimed that even if they replaced the balls, the new ones would be the same, and I would be charged for both orders. This blatant disregard for customer satisfaction and lack of professionalism was disappointing. Any reputable restaurant should maintain high standards in food preparation and address customer concerns with care and respect. Sadly, Hakka Legend fell short in these areas. Furthermore, the overall ambiance of the restaurant was lacking, adding to my unsatisfactory experience. As a result, I am no longer inclined to return to Hakka Legend in the future. I cannot recommend Hakka Legend in Markham to anyone seeking an enjoyable dining experience. Given that my review echoes others, I doubt the management will take this feedback seriously or make the necessary improvements to their food quality and customer service.

I had an excellent experience at this restaurant! The halal Chinese food was delicious and offered at a reasonable price. Everything I tried was very flavorful without being overly spicy. The staff were friendly and attentive, making the service a pleasure. My food arrived quickly and was served hot. I ordered fried rice, pakora, and garlic spicy chicken, and everything was fantastic. Overall, it was a lovely dining experience!

The major issue arose when I ordered the Manchurian balls; they arrived uncooked and completely inedible. When I approached the server to discuss the problem, I was taken aback by their defensive and rude behavior. What shocked me even more was that the server, who turned out to be the owner, touched my fork and used it to break open a Manchurian ball to "prove" it was cooked properly. This raised serious concerns about hygiene and food safety. Instead of acknowledging the issue and trying to resolve it, they insisted that the balls were indeed cooked and claimed I must be mistaken. To make matters worse, the owner arrogantly stated that even if a replacement was offered, it would be the same and that I would be charged for both orders. This blatant disregard for customer satisfaction and the lack of professionalism in addressing the situation left me extremely disappointed. A reputable establishment should prioritize food quality and address customer concerns with care and respect, but Hakka Legend failed to meet these basic expectations. In addition to the poor food quality and unprofessional service, the overall atmosphere of the restaurant was lacking. Because of this unfortunate experience, I have no desire to return to Hakka Legend in the future. I cannot recommend Hakka Legend in Markham. Given the number of similar negative reviews, it seems unlikely that management will take this feedback seriously and make the necessary improvements in their food quality and customer service.

The food was fantastic, but the service left much to be desired. The person taking our order didn't write anything down and ended up forgetting some items we had requested. To make matters worse, there were no apologies for the mistakes. If you decide to place an order here, I recommend asking the person who took it to repeat it back to you. There’s a good chance you might find that something is missing from your order as well.

This restaurant offers some of the most delicious food! The soup was incredibly flavorful, and the chicken and noodles were fantastic! I highly recommend visiting this place!