Subway - Marietta

Eat lunch here every day. It?s a nice break from the office, but also this is hands down the best Subway in the Marietta Smyrna area. Nicest staff I?ve ever met at a Subway but also they are the most professional. They?re always happy and upbeat. Love this place.

The staff was very nice and professional. I ordered the meatball marinara sandwich but the meatballs were not ready yet and it was going to take ten minutes. I understand that things like this can happen in food service and I wanted the sandwich so I decided to wait. The two employees working the sandwich counter and register apologized and showed they were truly concerned that I had to wait that long and offered me a free drink or a dollar off my sandwich. This simple little gesture turned my disappointment right around and I was happy leaving this Subway and I will return again. This is how you handle a situation when something goes wrong for a customer in any business. A week ago I was going through the drive thru of another fast food business and after initially being greeted by the person working the drive thru and asked to hold on a minute, ten minutes later they still had not taken my order and I had to drive around and give my order to the window. I received no apology, no offer, no nothing. I will not ever go back to that place again.

Daniel is by far the best employee at this location. I come to this location at least 1 time a week and every time Daniel is always smiling and in a good mood. Today I wasn't having the best day after ordering my food and speaking with Daniel and him asking abut my day, my spirit is lifted, having a positive attitude goes along way. I do hope he is or being considered for management as he is for sure leadership quality, Thank you Daniel .

I?m absolutely just as disgusted in the service I received from the workers AND manager as I was in my FOOD. I was inconvenienced TWO days in a row with ROCK HARD bread that I did NOT get toasted. I tipped the worker and requested for no receipt. I pulled off and took a bite of my sandwich immediately biting into the hardened bread. I call them and let them know I can not turn around or come back. The manager gives me a call, he was EXTREMELY RUDE. He requested for me to bring the sandwich back. Which is an inconvenience for me to keep these sandwiches in my car and tote them around JUST TO BE THROWN AWAY UPON ARRIVAL. I go to that subway all the time and always tip. Although never getting the greatest of service. Asking for everyone?s name I spoke with. NO ONE would give me their name. The manager cut me off and was as rude as they get. I would like corporate to handle this situation accordingly. This is not how you treat RETURNING guest. I?m disgusted in the behavior that was given to me along with the animal like treatment and attitude. This place gets a 0 star rating and I will continue to go the extent this situation deserves to be at. HIGHLY UNSATISFIED. EXTREMELY DISAPPOINTED!!!!!!!

I was there this weekend on Sunday and the gentleman working the line was on it. Had a line of 50+ military members lined up and he was able to get their orders and their sandwiches bagged extremely fast. Good to see good work ethic in fast food.