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Contribuiți la feedbackWhile the food was delicious and satisfying, the service left much to be desired, and the cleanliness of the establishment was lacking. If the bathroom and dining area are dirty, it makes me worry that the kitchen is likely in the same state. When our order was ready, it was handed to me quite hot. We plan to return in about a month, hoping for a cleaner environment because the food truly is good.
I ordered loaded nacho fries and was charged for them, including an extra fee for substituting chips for fries. However, I received only regular fries and carne asada—nothing else. When I called to resolve the issue, they informed me that the restaurant was closing and suggested I come back tomorrow to replace my order. I requested a refund, but they denied my request. After being transferred to another representative, I explained my situation again, only to be hung up on. The second person I spoke with said I couldn't get a refund on my card but could come in for cash. She claimed only the manager has the authority to process refunds, and the manager is currently in Mexico, which is quite convenient. This is the third time I’ve ordered online and received the wrong items!
There are many factors that contribute to a 4-star rating. I couldn't give it 5 stars because a restaurant with "tacos" in its name shouldn't be serving crispy tacos in shaped shells. Additionally, it took an incredibly long time for my food to arrive, and I had only ordered two items, which is why I deducted a star. Everything else was excellent! The girl at the counter was really friendly, and the food was delicious! The salsa bar was great as well. The ambiance was just okay, but I ended up taking most of my food to go. Oh, and the little pony was adorable too!
This was a nice stop on or way to AK Chin. Over the last year casino dining waiting times have been well over an hour so we decided to stop before our destination. This was a good choice for us. My Burrito was loaded and full of flavor. The salsa bar was nice but could have been refilled as this was early in the day.
Great place to get Mexican food. I ordered beef steak with beans and rice. Delicious and they have a buffet with salsa and stuff. The food is real. Staff is nice and friendly.
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