Pizza Hut - Maricopa

I ordered two of the Big New Yorkers and unfortunately, they were disappointing. The pizzas arrived cold and were excessively greasy, making them unappetizing. The crust was dry and hard, and they didn't resemble New York-style pizza at all. I regret making this purchase and won't be returning. It was quite unpleasant.

Shame that it now seems that you will have to insist on defining good service for some of the agents here. The host we ordered from did not know enough to let us know that there is a price difference on the boneless wings versus the bone in wings . As a result she miss quoted our total bill. She did want to get paid before our order came out and I think that was because she realized that we did not get what we ordered! We spoke with Randon who was the manager and who easily rectified the scenario but despite his efforts, the whole experience was trying, Also, be prepared to not receive any option of ranch or blue cheese with your wings. Apparently Pizza Hut powers that be don't feel that you need these with the wings and they will add an additional charge if you ask for this. My pizza was ok. And when there is a ten dollar special you may be able to endure the additional entertainment in the drama of ordering.

First time ordering from this location and I 'm very disappointed. Ordered online and they clearly ignored my BAKED WELL DONE instructions and they also failed to put the little plastic table in the pizza so now we have 2 slices smooshed against the lid. Not impressed nor satisfied one bit.

Ordered a large pineapple pepperoni pizza and a large supreme super supreme pan pizza on 4/25. I only ordered the pizzas through Pizza Hut because they had a nationwide special that was going on and I hadn't tried them in quite a while it's been a while since I had their pizza and I was not happy with the location over the 17 years I've lived here because of poor product quality and poor customer service. Boy I should have stuck to my guns. Received a pizza with no cheese on it and the super supreme had very sparce toppings on it. Called in and asked for manager to complain and The shift manager Ramon apologized for a poor product and ordered me two more pizzas for delivery. Got a second call back from a person who identified his self as the general manager named Sundren who proceeded to ask me what was wrong with the product I once again explain to him what was wrong with the product and he mentioned that I had typed in no cheese on the online ordering form to which I reiterated I never heard of a pizza that has no cheese on it nor would I have typed that in when I was ordering the pizza he ignored the fact that the second pizza was not prepared properly either and proceeded to argue with me about the my perceptions of the product. what happened to the customers always right. We ended at a stalemate GM never told me that he was not going to process my request as the shift manager had did previously I waited 45 minutes before calling back as I had not received my replacement pizzas as promised to speak to the same shift manager who related that the general manager had denied my request unbeknownst to me and had left for the day. This franchise has totally gone down hill over the years and I suspect the way they treat their customers they won't be around for much longer. The fact that this restaurant has a 1.7 rating testifies to the fact that the owner could care less about his customers.

This restaurant has been out of cupped pepperoni for their new Hot Honey pizza for several days now—unbelievable. This clearly shows poor planning, inventory management, and oversight. It seems like Pizza Hut just doesn't care. Just look at all the negative reviews. Does management even bother to read them? This location really needs to be shut down, just like the local KFC. The management is lacking, the food is subpar, and the service is terrible.