Tim Hortons - Maple Ridge

I live in Toronto and my family lives here. I know my family frequents this location daily. When we are in town, we come through drive thru and I have to say, you have the best staff in all of Canada! They are pleasant and friendly and efficient. I have never had a negative experience when visiting this particular location! I wish we could take you all back to Toronto with us.This morning, Sept 15 at about 1005am, we came through drive thru, on the way to see my mother in the ICU and the cheery disposition of the gal who took our order was exactly what we needed during a very difficult time. We have had her serve us before and while we don't always know what others are going thru in life, her consistent, positively is exactly what this world needs....thank you from the bottom of our hearts.

Out of donuts again. Never have donuts that I order. Why are you open? ?‍

I find when i go here they are often out of ingredients to make menu items. Just today the only thing I was ordering for dinner they couldn't make because one of main ingredients was out, same as 2nd item I tried to order as replacement. This was after waiting over 10 minutes in drive thru with only about 5 cars ahead, which seemed really slow compared to other locations. Wasn't going to do merry go round of ordering until they actually had something on menu they could make properly, so went to a different restaurant in area. Not first time this has happened.

After waiting for over 10 plus years to see what the commotions is about Tim Hortons, I finally got the chance to try it at this Maple Ridge location. It was quite popular in Canada but I'm not sure what the big fuss is about. I got 3 Timbits just to try it out and it was too sweet and not soft like Regular donut shops. Basically it's nothing special and I don't know why Canadians love it. The cashier was very patient and friendly so 1star for that. She recommended me this coffee with whipped cream and bits of Oreo cookie crumbs. It was too sweet for me but good overall. I'm glad I had the chance to try this fast food chain out but I' left unimpressed

Every night I come to this Tim Hortons. They never have any donuts. How could this be possible for a 24 hour location every night? Tried to call to speak to the manager and number is not in service. The morning shift needs to make more donuts for the customers in the evening.