Holiday Inn Suites Maple Grove Nw Mpls-arbor Lks, An Ihg

We made reservations two weeks in advance to stay at the Maple Grove Holiday Inn for my granddaughter's birthday, and were called one day before to be told the waterpark would be closed for the annual cleaning. We booked our rooms through the hotel, NOT online, and were never informed of this even though it was scheduled. They did get us into another hotel in St. Cloud but this was only after about an hour of being on hold. It was very frustrating.

This hotel was excellent. The pool area was fantastic. The bunk beds in the room were separated from the other bed which gave the feel of additional privacy. Would definitely stay here againRooms: 5/5

Terrible room. Mildew on the tub. Ants in bathroom. Old bandaids on the sides of pool and still there the next day. Along with earplugs. If you look in the light of deep pool and hot tub. So many things floating. So gross. Will not come back.Rooms: 1/5

Bunk bed room for kids did not have the plastic cover on the wall outlet asked immediately and the next day to have one put on. This was apparently to large of a task for maintenance to handle. Stayed here for the pool. The smaller kid side has three slides, the water that is supposed to spray down the larger slide did not work and the smallest slide is ripped at the bottom more than enough to get an appendage stuck it. Other than that it's a hotel. Save money and choose a different location if you are thinking that the pool looks like a fun different option.

The staff is so friendly and has the best hospitality experience to give. I will highly recommend any of my family and friends to stay with them. We are on our vacation from Maine and it was so great to feel a friendly welcome and right at home. It definitely made a difference so I have an amazing night sleep.Rooms: 5/5