Starbucks - Mansfield

Meal Type: Takeout (Breakfast) Price Range: $10–$20 Food Rating: 4/5 Service Rating: 4/5 Atmosphere Rating: 4/5 I recently had the pleasure of enjoying a takeout breakfast from this restaurant. The food was delicious and earned a solid 4 out of 5 stars—it was fresh, well-prepared, and satisfying. The service was equally commendable, with the staff being friendly and efficient, also receiving a 4 out of 5. Lastly, even though I didn't dine in, the atmosphere seemed inviting and pleasant, earning another 4 out of 5. Overall, I would recommend this spot for a tasty breakfast takeaway!

First, Emma didn’t even acknowledge me with a smile or a greeting at the window. Basic customer service etiquette involves welcoming customers, but that seemed to be beyond her. When I received my drink and found it wasn’t made to my liking, I politely asked Emma if she could add an extra shot of coffee to improve it. Instead of helping me out, she had the nerve to demand an additional dollar and a half for a correction to a drink I had already purchased. Who charges extra to fix their own errors? It’s outrageous and completely unacceptable. Not only did Emma refuse to remake the drink without charging extra, but she also displayed a negative attitude throughout our interaction. Her condescending tone and lack of empathy only highlighted her unprofessionalism and disregard for customer satisfaction. Based on this experience, I won't be recommending this particular Starbucks location to anyone. Emma's behavior reflects poorly on the entire establishment, and it’s clear that customer service is not a priority here. The staff would greatly benefit from training on how to treat customers with respect and courtesy. If you value good service and a positive experience, I strongly suggest steering clear of this branch. There are many other coffee shops in the area that will appreciate your business. Food: 1 Service: 1 Atmosphere: 1

The barista at the window was incredibly friendly and ensured that our order was accurate, delivering it to us quickly! I highly recommend this place! Dietary options: They offer various milk alternatives for those with dairy sensitivities. Service: Takeout Meal type: Other Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

Not sure who thought a cold brew was a good substitution for a chai tea so now i get brought home a drink i don’t like.

Extremely fresh bathroom. Specialty drink recipes/tastes are consistant from visit to visit. I 'm a hot white chocolate mocha and caramel frappuccino girl! Highly recommend! Also recommend the Ham and Swiss croissant. Service: Take out Meal type: Other Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Pasteries