Chick-fil-a - Mansfield

I placed a large order for our company's breakfast, and it was ready for pickup as soon as we arrived. The service was friendly and attentive. It was exactly what I expect from Chick-fil-A.

Ray... I believe that's his name! He has been with the company for 7 years, working at the front registers. Regardless, he is an incredibly kind and personable guy! He recommended we try the Chick-fil-A sauce with our chicken sandwich, and oh my, it was the best suggestion ever! Haha! He also chatted with us about the NFL, especially since the Bengals were playing. His focus on customer service truly stands out, especially as it seems to be lacking in the service industry these days!

Of course we love Chick-fil-A foods great ,traffic not so great at times

I wish all fast food establishments followed the model of Chick-fil-A. Their service level, efficiency, and customer service are second to none in this industry.

We made an error while ordering online, but the manager, Brandon, was incredibly polite and went out of his way to resolve the issue. He exceeded our expectations and did much more than we needed. Thank you for your help and understanding. It's rare to find employees who show such care and consideration. (Once again, the mistake was ours.) Take care of this Chick-fil-A, and your store will be well represented with him on your team.