Village Brasserie - Manchester

Really grumpy lady with blonde hair seated us which meant we didn’t get the warmest of welcomes. I think she could do with a customer service refresher course. Food was great, wine was good and the guy who took payment was really friendly so it wasn’t all bad.

When we arrived the lady was not very welcoming at all. As we had made a booking I advised of this and she just stared vacantly. I then checked to make sure I was at the right venue as she seemed perplexed. Eventually she showed to a table. Gave no information on the menu. We waited for nearly 20 minutes to order a drink. I also ordered tap water which she never brought. The situation was slightly redeemed by a much more friendly waiter who brought the water and was more customer focussed. The restaurant was very quiet so there was no excuse for her attitude. Even when paying the bill she was most unfriendly and dismissive. Not visiting here again. Definitely not to be recommended

Good, friendly service and helpful staff. Great, tasty food and a loverly, relaxed vibe.

The food was great, bit disappointed with the set Virgin experience menu, very limited, we had to have burgers, as cant have fish, dont do salads ETC only 4 option and only one we liked.... BUT WHAT A BURGER Fantastic and onion rings to die for! what really made this place special were the staff, the guys doing the absolute best cocktails!!!! were so good. and all the staff in the restaurant brilliant will be back !!! thank you

Great food, service and ambience, thoroughly recommend the experience.