Frankie And Benny's - Manchester

Booked online 45 minutes before we wanted to eat, and tried to confirm the restaurant 3 times - but no answer. when we placed the dame in front of the restaurant, was very rude, she said no recording about the booking - although we showed her our email confirmation on our phone - and claimed she was all the time next to the phone. she then suggested that we could come back in 30 minutes if two tables should be free when we share our group. at the end we ate bella italia next door, who were completely beautiful and could put us together. will never go to francie and bennys again. a shame.

Upon arriving at the restaurant, we were informed that they were short-staffed, but our wait time was not affected. A friendly gentleman guided us to our table and inquired about any allergies. I mentioned I had allergies, and he showed me how to use a tablet that provided a customized menu tailored to my needs. Our waitress, Leigh, was exceptional despite being busy due to the lack of staff. She always had a smile on her face and took extra precautions to ensure my safety with my allergy. Leigh was friendly and helpful throughout our meal, making our experience enjoyable. I am definitely planning on returning to this restaurant. The service and quality of food were impressive.

My family and I have been regular customers at F&B's Didsbury for quite some time now, in fact, it's been years! The deals they offer are always fantastic. I have never had a meal here that didn't taste good, and if there have ever been any issues, the staff have always gone above and beyond to make it right. I would have to say that the best thing about this place is the staff. They always greet us by name and make our experience feel personalized. They are also very eager to keep us as loyal customers, which we don't mind at all! They are very accommodating when it comes to special requests with our orders, and they have a great selection for vegans as well. It's nice to see familiar faces every time we visit, and there is no doubt that my family will continue to come back here. Keep up the great work!

Great food and amazing service from Leigh, she was very helpful. Will definitely be returning to Frankie and Bennys

I had a delicious meal at this restaurant, thanks to the 2 for £11.99 meal deal which offers great value for money. Leigh provided excellent and friendly service. The mushroom Alfredo was especially tasty. This restaurant is a good choice for a meal before or after going to the cinema.