Whitebark Restaurant Lounge In The Westin

We dined at the Whitebark twice and had two breakfasts there as well. Overall the food was really good. The menu had creative options including really delicious healthy options. Dinner service was good (though breakfast service was much slower). My only major complaint about this restaurant which pulled down the review to a 3 was the manager. She was extremely rude and disrespectful to us. Unfortunately, when we arrived at the restaurant, there was strong smell of marijuana and we asked if she could do anything about it given the number of small children in the restaurant. She outright refused and said that she was too busy to do anything. Instead of speaking to the hotel manager to see if anything could be done, she walked away from us yelling that she was too busy “doing her job”. Unfortunately, for this restaurant, the manager has no place in the hospitality business. Restaurant owners should consider relocating her to performing skills that she may be better suited for rather than anything that requires hospitality or patron interactions. Thankfully, we reached out to the hotel manager who took the initiative of addressing the intrusive smell. I do not want to take away from the overall service of the restaurant we found the waiters to be very helpful though they could have used more waitstaff as it was hard for the waitstaff to keep up with the tables.

Had the halibut and it was overcooked which was surprising for a $45 dish. Crab soup was great. Service was slow and inattentive.