Da Long Yì Hot Pot Dà Lóng Yì Huǒ Guō

The staff was super nice and the service was super fast. I got the Mekong and it was to die for. Forgot to take a picture first because the smell was heavenly.

I do this 1 star review so they can improve and take some advices because the food itself was very good:Only 3 people were attending the entire restaurant on a Friday night.The host got us a table and brought the menus. He went outside right away and came back with this strong cigarette smell.The menus were dirty and greasy.The sauce bar was dirty all over and everything seemed like it was standing there for days (not fresh at all).Two of the waitresses didn’t understand English, which was a problem to explain I needed more chili oil.The service was very bad, they didn’t bring water to the table.They don’t have heater so you have to leave your jacket on to eat.The place needs more warmth in its lighting (someone professional to help with it would be very helpful).The restroom was VERY dirty, like they don’t ever clean it.The next day, I walked by in the morning and I saw through the window one of the tables with EVERYTHING from the night before; they didn’t clean it right after the guests left.

We came in on a Saturday night and the restaurant was nearly empty maybe 2 other parties were there. We were seated quickly but the staff barely interacted with us after that. Every time we wanted to order, one of us had to get up from the table and walk over to the staff who were just sitting on their phones. When we were finally able to order, some of our food didn't come out so we kept having to check with them to get the correct items.The food we got was very good. I was most surprised that I loved their mushroom broth the most. However, given the level of care at other hot pot places in the area, I won't be coming back to this place. The food did not make up for the lack of service at all.There's a parking garage under PCC market if you're unable to find a street parking spot.

I will say I was incredibly impressed by the quality of the meat...given it was a AYCE style hotpot. You can make your own dipping sauce which is always fun. We got 30% heat of beef broth and on the other side it was just regular beef broth. Service was real sweet and being short staffed he did a great job making sure we were okay with the food!I will definitely be coming back and perhaps dropping the spice level to 10% lol

Y'all, my mind is blown, on how horrible service was. Let me tell you, we walked in and were sat down at a table for 8. We were waiting for a few more of our friends, when my friends did arrive we sat around for another 15 mins and had to ask for water. Everyone else got water right when they sat down. We got a plate of brisket. 10 mins later some veggies and seafood. We went to get some sauce at the sauce table, something smelled so bad like it was rotten. Of course because there was no ice underneath the sauces or veggies The restaurant was up in wet steam. The walls and windows and floor was wet, my jacket was drenched. We were extra thirsty. Had to call someone to ask for more water. No one gave us any water. We sat around hungry because no one came to our table for more meat. We didn't get any rice that we placed an order for the first time around. I do not enjoy having to get up to ask the server for things. I find it rude but we all were literally sitting there for 15-20 mins with no food. When we choose to go to an AYCE you want to leave full and happy. We were not. While we got up to leave I saw a few tables leave after only getting water to the their table because the wait for service was so long. I would never go here again, to pay all this money and leave hungry. We actually had to go to another restaurant for more food.